Amazon ‘mistake’: Customer finds brick instead of graphics card in package

by

While buying electronics directly from authorized sellers is generally the safest option, it doesn’t always prevent fraud. One gamer learned this the hard way when he ordered a new graphics card to upgrade his computer. He received a box containing what he thought was an RTX 5080, but inside he discovered a simple brick instead.

A brick instead of RTX 5080 from the official seller

A Reddit user named GlassHistorical5303 shared a frustrating experience on the r/pcmasterrace subreddit. Instead of the NVIDIA GeForce graphics card he ordered, he received a simple brick – though it was at least wrapped in bubble wrap. To make matters worse, he explained that he purchased the item from PNY’s official Amazon store, and Amazon itself handled the delivery.

Even so, he was scammed and filed an appeal, hoping to receive the correct item – though there’s never a guarantee. Amazon generally helps customers; for example, one person who complained about receiving a Switch 2 received a discount instead. In this situation, though, the graphics card GlassHistorical5303 ordered never actually arrived.

Guilty Amazon sales system

So, I was watching a stream and this commentator, iamacup, explained something crazy about Amazon. Apparently, they have this system called “commingling” that’s supposed to make deliveries faster and save warehouse space. Basically, if you and I both buy the *same* item on Amazon, they don’t care which seller we bought it from – they just grab whatever’s closest on the shelf with that barcode and ship it. It’s kinda wild to think about!

Sellers have voiced concerns about this system for years. Back in 2013, Johnson & Johnson even briefly stopped selling on Amazon because of a practice called “commingling.” This practice makes it easy to be tricked by scams, as fake or expired products can get mixed in with genuine items. One seller, GlassHistorical5303, experienced this firsthand – they likely received a brick in their package instead of the RTX 5080 graphics card they ordered, due to the way PNY was handling its Amazon sales.

Fortunately, Amazon recently announced it will end its practice of “commingling” by 2025. This change should help prevent customers from unknowingly receiving counterfeit products when ordering directly from Amazon.

Read More

2025-09-22 14:02