Ubisoft tells players to “destroy” games when online support ends

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Ubisoft has revised its Terms of Use, advising users to delete and discard their game files entirely if a particular title is ever deactivated online.

In simpler terms, this EULA (End User License Agreement) allows Ubisoft the freedom to choose when they stop providing support for a game. This can happen whenever Ubisoft decides to end their services for the game, either immediately after informing you or upon termination of your Ubisoft account, or when they decide to no longer offer the game.

Of course, Ubisoft always retains the authority to end or cease providing updates for a game whenever they deem necessary.

Ubisoft’s policy calls for game deletion if support ends

Furthermore, it’s important to note that the agreement also includes a provision stating: “Upon the termination described earlier, you are required to promptly remove the software from your system and delete all existing copies of the product in your possession.

If Ubisoft decides to “stop providing or maintaining the Product,” you should promptly remove the software from your system and delete all its versions.

Essentially, Ubisoft is suggesting that if a game is removed from service, they are asking players to delete or discard both their digital and physical copies of it.

Simultaneously with the surge of the widely acclaimed campaign, Don’t Shut Down Games, which strives to prevent game studios from shutting down their online titles, thereby denying fans the chance to play and rendering their purchases worthless. For instance, consider cases like Anthem or Concord.

As a passionate advocate, I’m thrilled to see our movement picking up steam! We’ve already garnered more than a million signatures, urging for the change we believe in. Notably, influential figures are joining us in this quest, lending their voice and support to our cause.

It’s worth noting that Ubisoft isn’t the only one with this specific term in their End User License Agreement (EULA). Companies such as Capcom, Sega, and even those working on the Oblivion Remaster have similar clauses in their terms and conditions. This stipulation isn’t exclusive to Ubisoft.

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2025-07-08 13:49