As a dedicated fan who has been on this KonoSuba: Fantastic Days journey since its humble beginnings, I can’t help but feel a tinge of sadness as I read about its upcoming shutdown. It feels like a dear friend is moving away, taking with them the countless hours of adventure and camaraderie we shared.
On January 30, 2025, Sumzap has revealed that the service for the mobile game “KonoSuba: God’s Blessing on this Wonderful World! Fantastic Days” will come to an end. This decision applies to both the original Japanese and global English versions of the game, with the service termination taking place at 15:00 JST / 06:00 UTC.
As an enthusiastic fan, I’d like to set the record straight: The KonoSuba mobile game first appeared in Japan way back in late February 2020. Exciting news followed later in the same year when Nexon announced they were planning a global release for 2021. True to their word, it launched on August 19th. If you consider the entire lifespan of the Japanese version, that means we’re just one month away from celebrating its 5-year anniversary!
Although the global shutdown will occur simultaneously, there are distinctions in post-End-of-Service (EoS) management between the Japanese and international versions. The Japanese release announcement specifies a switch to an offline archive app on the shutdown date, which is not mentioned for the English version. However, both versions assure daily free Quartz and refunds for unutilized paid Quartz and items.
You can also read a copy of the English announcement for KonoSuba: Fantastic Days’ impending shutdown right below, especially since the game’s official site and social media accounts will also be taken down not long after the server’s sunset.
# ◈ End of Service Announcement
Hello, Adventurers.
This is Konosuba: Fantastic Days Service Team.
First, we apologize for bringing you this unfortunate news.
In a regrettable turn of events, the service for Konosuba: Fantastic Days will come to an end on January 30, 2025 (Thursday), as we find ourselves in a situation beyond our control.
We’d like to express our heartfelt appreciation to every explorer who has been loyal fans and supporters of Konosuba: Fantastic Days throughout these years.
The primary narrative will carry on being unveiled, with various events and promotions taking place right up until the closure of the service.
Could you kindly review the provided details concerning the cancellation timeline and any potential refunds associated with the service?
▣ Service Termination Schedule
■ Service Termination
– 2025/1/30 (Thu) 06:00 (UTC)
■ Official Pages (Brand Site) Closure Date
– 2025/1/30 (Thu) 06:00 (UTC)
■ Official SNS (X/Facebook/Lounge/Discord) Closure Date
– 2025/2/28 (Fri) 00:00 (UTC)
■ End of In-App Purchases
– 2024/10/31 (Thu) After Maintenance (UTC)
※ Quartz in possession can be used until the service ends.
The acquired items such as “Gift from the Goddess,” “Mini Gift from the Goddess,” “Boost for Jobs,” “Recurring Adventure Assistance Pack,” “Ranking Up Package for Adventurers,” and “Quest Enhancer” remain usable until their expiration date.
▣ Refund Details
■ Refund Schedule
– Refund Application Period: 2024/10/31 (Thu) After Maintenance ~ 2025/1/30 (Thu) 06:00 (UTC)
– Expected Refund Transfer Date: End of February, 2025
▣ Refund Method
※ The refund amount will be converted to USD and transferred to your PayPal wallet.
※ The transfer fees will be covered by us.
∗ Important to mention that extra charges might occur when conducting currency transfers or conversions through your connected PayPal account, and unfortunately, we cannot absorb these costs for you.
■ Refund Criteria
Items bought from January 1, 2024 (Monday) at exactly midnight in UTC time up until October 31, 2024 (Thursday), prior to the scheduled maintenance.
These specified items must be kept in storage until October 31, 2024 (Thursday), and they should neither have been taken as gifts nor utilized before that date.
– Currently held but NOT used Items or Quartz (Paid)
– Items or Quartz (Paid) Unclaimed* from [Gift]
※ Minimum Refund Amount: 1.00 USD
■ Ineligible for Refund
– Quartz (Paid) already used
– If any items were claimed from [Gift] or used after purchase, either partially or fully
– Products that are immediately granted or activated upon purchase, rather than sent to the [Gift].
As a enthusiast, I find myself drawn to offerings that provide extra goodies under certain buying circumstances, like subscriptions, upgrade packages, or quest enhancement tools. These types of deals really sweeten the gaming experience for me!
Obtaining a type of digital currency, like Quartz (Complimentary), either through participating in events or receiving it as an added perk upon making product transactions.
– Applications submitted outside the refund period
■ Refund Application Process
Kindly complete and submit your refund request using the provided refund application form during the specified submission timeframe.
Once you fill out the refund application with all needed details and upload the essential documents, a confirmation message saying ‘Refund Application Submitted Successfully’ will show up, verifying that your application has been properly processed.
– Refund Application Form: https://forms.gle/E9UBzcs8NfVjqGdv5
■ Information Required for Refund
▼ Common Information (PayPal Information to refund)
– Account holder’s name
– PayPal account email address
– PayPal account name
At the close of February 2025, you will receive details about your refund amount either through an email sent to the address provided or a message on PayPal. Make sure to claim this refund within a month after the transfer is done, as otherwise, the refund might be lost. Keep an eye out for it!
▼ For Google Play Store Transactions
The identification number for the product you bought (which is essentially the Order Number GPA followed by a 17-digit sequence), should this purchase have been made during the timeframe when refunds are still possible.
▼ For Apple App Store Transactions
Please log into your Apple account, navigate to the ‘Purchase History’ section, locate the transaction for ‘Konosuba: Fantastic Days’, take a screenshot of the details including the product name, purchase date, and order ID. Make sure the transaction was made within the refund eligibility period.
■ Inquiries Regarding Refunds
– In-game inquiries or email ([email protected])
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2024-11-01 22:56