TikTok responds after users report widespread app outages

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TikTok acknowledged reports of problems with the app, explaining that a power failure at a data center in the US caused the disruption.

TikTok’s US team shared the announcement on January 26. The team manages the technical side of TikTok in the United States.

Users started reporting issues a day earlier, sharing on social media that they couldn’t use some features, videos weren’t accumulating views, and creators couldn’t see their earnings data on their dashboards.

TikTok says US data center outage caused service problems

Hey everyone, so TikTok and a few other apps were down yesterday because of a power outage at a data center here in the US. We’ve been working non-stop with the data center folks to get everything back up and running. Super frustrating when this happens, but we’re hoping to have it all fixed ASAP. Sorry for the interruption!

We’re working to get TikTok and other apps back up and running after a power outage at a U.S. data center affected our services yesterday. We’re collaborating with the data center to fix the problem and apologize for any inconvenience this has caused. We expect to have everything resolved shortly.

— TikTok USDS Joint Venture (@tiktokusdsjv) January 26, 2026

This outage happened right after TikTok reached an agreement in the U.S. to avoid being banned, making any problems with the app especially noticeable.

In April 2024, President Biden signed a law stating that TikTok, owned by ByteDance, must be sold to an American company if it wants to continue operating in the US.

The law started being enforced on January 19, 2025. The app temporarily stopped working, but President Donald Trump then delayed full enforcement of the ban.

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2026-01-26 23:19