Target has alerted customers that they’re responsible for any errors that occur if they use artificial intelligence to place orders. This means shoppers will have to cover the costs of any mistakes made by AI shopping tools.
Artificial intelligence is becoming increasingly common in our daily routines. From simplifying work and assisting with school projects to providing directions, it’s now hard to go through a day without encountering it.
Many businesses are now using artificial intelligence to simplify everyday chores, like grocery shopping. For example, some refrigerators can even scan their contents and automatically create a shopping list for you.
So, I’ve been hearing about people using AI for shopping, which is cool, but it’s a little scary too. Apparently, even if the AI messes up and orders something super expensive, I’m still the one who has to pay for it at Target. That doesn’t seem quite right!
Target will make you pay for AI’s orders
According to a report from Business Insider, the shopping giant has changed its terms of service to reflect the use of its “Agentic Commerce Agent.”
These purchases will be treated as if you directly approved them, giving us the go-ahead to charge your account.
According to their latest terms, you need to check what your Agentic Commerce Agent is doing and immediately report anything you think is unauthorized or beyond what you’ve allowed to both the Agent and Target.
Business Insider reports that you can still return or exchange these purchases, following Target’s usual return policy. That policy allows returns of most unopened items within 90 days.
You don’t have to go to Target to experience AI-powered shopping. You can now order food from Uber Eats and Grubhub simply by talking to Alexa+.
Woolworths, a supermarket chain in Australia, had to adjust its AI assistant, Olive, after it unexpectedly started sharing personal stories with customers while they were trying to order groceries.
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2026-04-07 13:48