After numerous reports from subscribers, Spotify is looking into the issue where some are still hearing advertisements even though they have a Premium account.
Spotify introduced a free listening option back in 2006 when they initially launched their streaming service. This enabled users to enjoy music without having to pay upfront. Although this free version includes ads between songs, it has still managed to attract 30% of the overall streaming market audience towards their platform.
Regardless of facing competition from Apple and YouTube Music, data collected in December 2024 demonstrates that Spotify leads as the top music streaming platform. While Spotify provides a free listening option, those who choose Premium subscriptions can enjoy ad-free music and podcasts.
Spotify’s Premium users typically pay between $5.99 and $19.99 a month for uninterrupted access to their preferred music and content from well-known creators. Yet, this February, some Premium users have encountered advertisements while using their subscriptions, a situation they reported on Spotify’s community forum.
“Ads started today. I am Premium and have logged in and out and still occurring,” wrote one user.
The same problem has arisen for me as well – it began about an hour or so ago. I’ve attempted to log in and out, tested it across various devices, and confirmed that the payment was successful, but to no avail. Another user reported the same issue.
Spotify confirms they are “investigating” Premium issue
Following several user reports, Spotify has acknowledged the problem and requested that Premium subscribers record their screens and share any interruptions encountered during use.
Spotify’s technical teams are currently looking into these claims,” the platform said. They also requested that those impacted share details about what they were playing and the exact time it happened.
Some users have mentioned experiencing ads during their music playback, while others have noticed ad interruptions in their podcasts as well. The most recent instance of a Premium user encountering such disturbances occurred on February 11.
As a dedicated gamer, I’ve noticed that despite not having a clear explanation yet for the recurring problem with my Spotify Premium subscription, it’s fascinating to see how this dynamic streaming service consistently adapts and grows.
To mark Valentine’s Day, Spotify is providing special Valentine-themed stickers for users to adorn their playlists with. Since October 2024, Spotify has allowed customizable cover art for playlists and has continued to enhance this feature by adding additional decorative options to make the music experience more enjoyable.
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2025-02-12 01:18