Players of Arknights: Endfield are experiencing problems with payments. A technical issue with PayPal caused some players to be charged the wrong amount or not receive the items they purchased.
Players of Arknights: Endfield experienced issues with the game’s PayPal payment system. Several users reported on the game’s Reddit page that they were charged for purchases they didn’t actually make after linking their PayPal accounts.
On January 22nd, the team at Arknights: Endfield announced they had identified a problem affecting players. In an official statement, they clarified that the issue only impacted payments made with PayPal through the game’s official launcher or website.
Arknights: Endfield investigating PayPal issues
To fix a problem with payments, Hypergryph has temporarily removed PayPal as a payment option. They are currently checking all recent PayPal transactions and will fully refund anyone who was affected.
The studio announced they discovered a problem with their payment system that impacted a limited number of purchases made with PayPal through the official game launcher and on the official website.
Dear Administrators,
We recently discovered a problem with our payment system that impacted a limited number of purchases. Specifically, some players who used PayPal through the official game launcher, and those who added funds via PayPal, experienced an issue. We are currently investigating…
— Arknights: Endfield (@AKEndfield) January 22, 2026
There were some problems where the items customers received didn’t match what they ordered. However, this only affected a small number of orders.
Players who haven’t yet received their refund are asked to reach out to customer support at endfield_cs@gryphline.com, providing their server region and User ID. Hypergryph has stated that PayPal payments will stay turned off until the problem is completely fixed and tested to ensure everything is working correctly.
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2026-01-22 18:48